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Xtime

Service & Fixed Ops · Quote-only pricing

Xtime is Cox's service scheduling platform, the incumbent system many voice AI agents have to integrate with to actually book appointments. That integration point comes up in our fixed ops coverage repeatedly.

What to ask in the Service & Fixed Ops demo

  1. Does it write to my actual scheduler in real time? Prove it can't double-book.
  2. How does it handle recall surges and the 7:30am Monday call stack?
  3. Can it quote my real service menu prices, and who maintains that data?
  4. What's the escalation path when a customer is angry?
  5. What percentage of after-hours calls convert to kept appointments at your existing stores?

Coverage in the Daily Brief

July 7, 2026

com/todd-smiths-roadmap-to-the-intelligent-dealership/ 💡 Tool Spotlight Cox Automotive Navigator (powered by Fullpath CDP + vAuto + Xtime integration) What it does: Cox Automotive Navigator is the platform pulling it all together — it connects Xtime, vAuto, a

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July 1, 2026

It integrates with Xtime, Tekion, MyKaarma, CDK (CDK in certification as of Q2 2026), Reynolds, and 50+ other platforms.

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May 24, 2026

Connect it to your scheduler (Xtime, Tekion, whatever you run) so it books live, not "someone will call you back.

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May 18, 2026

Xtime, myKaarma, Tekion Service — whichever you use.

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April 26, 2026

com, Xtime, Kelley Blue Book, Manheim, and AutoTrader.

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Timeline entries are pulled live from our published briefs, newest first. They are editorial coverage, not endorsements, and vendors cannot edit them.

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Also in Service & Fixed Ops

Brooke.aiVoice AI appointment agent from Proactive Dealer Solutions.myKaarmaService lane communication and payments.NumaVoice AI for dealership calls and service scheduling.STELLA Automotive AIVoice AI reception and service booking with DMS integration.TomaAgentic voice AI purpose-built for the service drive.

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