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Brooke.ai

AI BDC & Phone AgentsService & Fixed Ops · Quote-only pricing

Brooke.ai is Proactive Dealer Solutions' voice AI for service scheduling, built by a company whose original business was training human BDCs. That lineage shows in its positioning: the agent as a BDC teammate rather than a replacement.

What to ask in the AI BDC & Phone Agents demo

  1. Does it book directly into my scheduler (Xtime, myKaarma, etc.) in real time, or does it create a task a human still has to work?
  2. What happens on the call when it doesn't know the answer? Show me the live handoff.
  3. Where do transcripts live, how long are they kept, and can I export them?
  4. What did your last three dealer cancellations say on the way out?
  5. Which numbers in your pitch are measured across all stores, and which are your best store?

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