CDK Global
One half of the DMS duopoly. CDK's research appears in our briefs regularly, including the finding that 47% of sales appointments and 61% of service appointments are still booked by phone. Its 2024 cyberattack outage remains the industry's clearest lesson in infrastructure concentration risk.
What to ask in the Data, DMS & Platforms demo
- What's your API access policy and cost for third-party AI tools I choose?
- Which AI features are native versus rebranded partner products?
- What data leaves my store, and who else can use it?
- When you launch an AI feature that competes with a tool I already pay for, what's my path?
- What's the real-time integration story versus overnight batch?
Coverage in the Daily Brief
CDK Global's sixth annual cybersecurity study found that the vast majority of dealers now use AI in daily operations, but almost none of them govern it.
Read that day's brief →launched Argus360, a compliance and performance audit tool, and announced AiF&I, an F&I platform still in development, framing the problem as more than half of dealers running over four separate systems in the front office alone, according to CDK's 2026 Fricti
Read that day's brief →, a New York based company building AI that helps dealers prove what customers were told and close clearer deals faster, with its compliance audit tool noting more than half of dealers run over four separate systems in the front office alone, according to CDK'
Read that day's brief →More than half of dealers run over four separate systems in the front office alone, according to CDK's 2026 Friction Points Study, which the company cited to frame the problem.
Read that day's brief →Marina Letsios, who spent twenty-two years in car dealerships and rose to own her own stores, launched AI Assist with two products: Argus360, which contacts the store as a real customer would, by text, email, web form and, where state law allows, phone, and gr
Read that day's brief →Timeline entries are pulled live from our published briefs, newest first. They are editorial coverage, not endorsements, and vendors cannot edit them.
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